About Us
Fulfillment bridge is a leading all-in-one logistics provider for eCommerce businesses. Not only do we facilitate the supply management process, but we empower sellers all around the world to initiate, develop, and expand their businesses with our smart technology, world-class support, and powerful solution.
Our beginnings
It all began in 2011, when Kais Khadhraoui, Fulfillment Bridge’s founder, and his business partner started their first eCommerce business, fulfilling products that mainly consisted of mobile and travel accessories.
Their business started to grow from a base in Hong Kong – operating close to their supply across the border in Mainland China. Yet on closer scrutiny, it becomes apparent that they are losing control of their eCommerce order fulfillment.
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Here is exactly what happened …
In the beginning, Kais and his partner maintained their inventory at home. When they received an order online, they packaged the products themselves. They manually brought the items for shipment to the nearest Hong Kong Post office, where they waited in line with packages in tow to ship out to their customers around the world.
Sales jumped from a few dozen a day to hundreds a day.
The wasted time of manual label printing, packaging, and lingering in lines at the Post Office soon became untenable, not to mention keeping track of everything via spreadsheets.
The beginning of a New Journey
At this point, Kais envisioned what might be possibly the best way to address almost all eCommerce problems they were facing including shipping, dealing with providers in different time zones, struggling with international regulations, and more – an Inclusive Fulfillment System.
He’d become a bridge between sellers and providers. Just then, Fulfillment Bridge was born. Today, we’re proud to empower online businesses worldwide and enable them to access a tech-solution that facilitates order fulfillment management and helps them grow.
MISSION
Empower eSellers to have full control over their logistic supply chain, and helps them scale and expand their business.
VISION
Committed to delivering the very best to our clients and going beyond their expectations.
VALUE
Championing diversity, respect, and inclusion in our workforce. Transparency, trust, and full support are fundamentals for our clients.
Our Team
Executive Leadership
Behind every successful company is an exceptional group of people leading the team. Meet the executive leadership team moving our company forward.
Kais Khadhraoui
CEO & Founder
Basma Alaya
Admin & Financial Manager
Amine Ben Yahmed
Senior Growth Manager
Asma Ferchichi
UX/UI Designer
Sarah Turki
Content Manager
Sarah Hermi
Social Media Intern
María Julieta Zimmermann
Business Development Manager
Jihed Jemour
Businsess Development Manager EMEA
Chawki Galles
Businsess Development Manager EMEA
Ismael Jlali
Operations & Customer Success Manager
Bilel Benzahou
Customer Service & Operations Manager
Oussema Sessi
Customer Success Manager
Haifa Ben Romdhane
Customer Success Manager
Khouloud Dridi
Software Engineer
Sameh Chniti
Software Engineer
Med Yassine Argoubi
Software Engineer
Sameh Chebbi
Software Engineer
Ahmed Belhadj Amor
Full Stack Developer
Client Experience
CEO WORD
“I spent more than 12 years providing cutting edge financial solutions to global banks and stock exchanges and running successfully Multimillions projects at global scale. I decided 8 years ago to start my entrepreneurial adventure in the eCommerce industry. I discovered similarities in both fields which made it easier for me to provide high quality eCommerce related services inspired from the Fintech world. My ultimate goal is to create a leading eCommerce solution following the high standards adopted in the financial industry.”
– Kais Khadhraoui, CEO & Founder
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